Data · AI · Analytics

Jody Claggett — data, AI, and the space between.

I still remember the first time I joined two tables in SQL. Something unlocked — and I've been building ever since.

About

Data person. AI thinker. Builder.

I still remember the first time I joined two tables in SQL. Something clicked — not just technically, but in me. I realized I could build things that answered real questions for real people, and suddenly I had agency in my career that I hadn't felt before. I've been chasing that feeling for 25 years.

Today I manage a diverse team at Vail Health that spans data engineering, interface architecture, database administration, reporting and analytics, and IT training and adoption. We recently moved our data platform from Azure Synapse to Snowflake, and we're building toward conversational analytics — the idea that anyone in the organization should be able to ask a question and get a real answer. We're calling it Snowflake Intelligence, and it's the most exciting thing I've worked on.

Before Vail Health, I spent five years at Microsoft in sales operations, where I learned CRM, sales workflows, and how to build tools that actually get used by the people they're built for. That experience shaped how I think about the gap between systems and the people who depend on them.

Lately my work has drifted — intentionally — toward AI. Agentic AI, AI strategy, and what it means to actually integrate this technology into the way a healthcare organization operates. I built our HR chatbot. I track what's happening in the space daily. I think a lot about where this is going. I'm a data person at heart, but the more I work with AI, the more I think they're the same thing.

Expertise

Skills & Technologies

Data Platform Engineering

Building and managing data infrastructure — from SQL Server data warehouses to modern cloud platforms in Snowflake and Azure.

AI Strategy & Agentic AI

Exploring how AI — especially agentic systems — can change the way healthcare organizations operate and deliver care.

Analytics & Dashboards

Turning raw data into decisions. Building the reporting and analytics capabilities that give teams the answers they actually need.

IT Training & Adoption

Owning the human side of technology — making sure that the tools we build actually get used, and that people feel confident using them.

Interface Architecture

Designing and managing data interfaces that connect systems reliably — ensuring clean, accurate data flows across the organization.

Database Administration

SQL Server HA clusters, Snowflake, Azure Synapse — keeping data infrastructure performant, secure, and available.

Work

The path here

Manager, Data Operations — Vail Health

Leading data engineering, interface architecture, database administration, reporting & analytics, and IT training. Built the Azure Synapse datalake, migrated to Snowflake, and developed our HR chatbot. Working on AI strategy and conversational analytics.

Current

Sales Operations — Microsoft

CRM systems, sales analytics, and workflow tooling. Built account planning tools and sales reporting from the ground up. Learned what it means to build for the people who actually use the product.

5 Years

Data & IT Leadership — Across Industries

SQL Server data warehouses, HA clusters, phone analytics, dashboards, datalakes, and chatbots. Every project starting from the same place: a real question that deserved a real answer.

25 Years Total
Featured Project

AI Intelligence Hub

AI Intelligence Hub

A curated library of research briefs, daily digests, and vendor analyses covering healthcare AI, Model Context Protocol, and agentic AI — updated regularly.

Healthcare AI  ·  MCP & Agentic AI  ·  Vendor Research
Featured Project

Visualization Studio

Visualization Studio

A small gallery of interactive dashboards and chart experiments — each project ships with how-to guides so the techniques can be lifted into your own work. Currently featuring Heartwood Health Operations Components.

Dashboards  ·  Interactive Charts  ·  How-To Guides